Call EPA 24 hours a day.1300 372 842 (1300 EPA VIC)
Air quality is important to the health and wellbeing of all Victorians. Most air pollution comes from industry, motor vehicles and domestic wood burning.
EPA plays a role in protecting the community from noise pollution.
Human health and wellbeing relies on the quality of our environment every day.
Our reporting system lets you dob in litterers in cars.
Many industrial activities require works approvals and licences from EPA.
EPA helps protect Victorians’ health from potential environmental hazards.
EPA works to protect Victoria from pollution during major infrastructure projects.
EPA periodically reviews environmental policy and regulation.
Guidance for business and industry, including licensing, works approvals and planning.
Information about the fees and charges levied by EPA.
EPA’s organisational strategy sets out five goals and how we'll work with Victorians to achieve them.
EPA welcomes the recommendations of the Independent Inquiry into EPA.
EPA works with the community, businesses and other organisations to protect the environment.
EPA recognises staff who are leaders in the areas of air quality, inland water, marine water, waste, landfill, land and groundwater, and odour.
The process to submit complaints about the conduct of an EPA authorised officer.
This page has moved to EPA’s new website. You can find the up-to-date information using the link below:
epa.vic.gov.au/about-epa/laws/legislation-regulations-and-policies/public-interest-disclosures
Improper conduct is defined in detail in section 4 of the Act and includes:
Any individual or group of individuals who have reasonable grounds for believing that improper conduct has occurred can make a protected disclosure. A disclosure cannot be made by a business or company.
Disclosures can be made in writing or by telephone and may be made direct to EPA or to the Independent Broad-based Anti-corruption Commission (IBAC).
To make a protected disclosure about EPA or any of its employees contact:
Protected Disclosure Officer EPA Victoria PO Box 4395 Melbourne Victoria 3001 Telephone: 03 9695 2798 Email: protected.disclosure@epa.vic.gov.au
or:
The Independent Broad-based Anti-corruption Commission (IBAC) Level 1, North Tower 459 Collins Street Melbourne Victoria 3000 GPO Box 24234, Melbourne Victoria 3001 Telephone: 1300 735 135 Website: www.ibac.vic.gov.au
This process relates only to disclosures made to EPA. Disclosures made directly to IBAC will be handled in accordance with IBAC’s guidelines and processes.
Allegations that are assessed as complying with the requirements of the Act will be kept in confidence, with information about you or your disclosure only disclosed in accordance with the law. Investigations will be handled with sensitivity to the principle of natural justice and steps will be taken to prevent the conduct continuing or occurring in the future. If appropriate, disciplinary proceedings may be taken against a person responsible for the conduct or the matter may be referred to Victoria Police or IBAC for further consideration or action. EPA will take precautions to prevent its public officers from taking detrimental action in reprisal for a protected disclosure.
If you are an EPA duty holder (such as an EPA-licensed or non-licensed business) and have a complaint about the professional conduct of one of EPA’s authorised officers, refer to EPA’s authorised officer complaints management policy.
If you have a customer service complaint refer to EPA’s Customer service charter (publication 1432).
If you are an individual or business that has received a pollution abatement notice (PAN) or a clean up notice (CUN) and wish EPA to review its decision refer to EPA’s Remedial notice review policy (publication 1531).
Page last updated on 1 Jun 2020